IJBTT

Perception of the Indonesian Society on the Performance of the Ministry of Investment/BKPM Based on Sentiment Analysis

Perception of the Indonesian Society on the Performance of the Ministry of Investment/BKPM Based on Sentiment Analysis
	© 2024 by IJETT Journal
	Volume-72 Issue-2
	Year of Publication : 2024
	Author : Moehamad Taufik Hidayat, Tuga Mauritsius
	DOI : 10.14445/22315381/IJETT-V72I2P125

How to Cite?

Moehamad Taufik Hidayat, Tuga Mauritsius, "Perception of the Indonesian Society on the Performance of the Ministry of Investment/BKPM Based on Sentiment Analysis," International Journal of Engineering Trends and Technology, vol. 72, no. 2, pp. 242-253, 2024. Crossref, https://doi.org/10.14445/22315381/IJETT-V72I2P125

Abstract
Social media supports various performance or service dissemination activities by ministries and organizations. Social media such as Twitter can be used as material to get an overview from Indonesian netizens regarding perceptions of the Ministry of Investment/BKPM. Sentiment analysis is done by collecting data on the Ministry of Investment/BKPM. The results of this study are helpful as evaluation material and input for the performance of the Ministry of Investment/BKPM. The method developed in this study resulted in a percentage of sentiment analysis using Naïve Bayes of 82% with a ruled-based analysis approach. System evaluation obtained the best results from testing the highest test data when testing k-fold with 80% accuracy, 92.3% recall, 85.7% precision, and 88% f-measure.

Keywords
Sentiment analysis, Rule-Based, k-fold, Naïve Bayes, Investment.

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