Information Technology Governance Implementation: Cultural Impact Caused by Top Management
Information Technology Governance Implementation: Cultural Impact Caused by Top Management |
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| © 2023 by IJETT Journal | ||
| Volume-71 Issue-12 |
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| Year of Publication : 2023 | ||
| Author : Chin Wei Liew, Nor Aziati Binti Abdul Hamid |
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| DOI : 10.14445/22315381/IJETT-V71I12P212 | ||
How to Cite?
Chin Wei Liew, Nor Aziati Binti Abdul Hamid, "Information Technology Governance Implementation: Cultural Impact Caused by Top Management," International Journal of Engineering Trends and Technology, vol. 71, no. 12, pp. 107-118, 2023. Crossref, https://doi.org/10.14445/22315381/IJETT-V71I12P212
Abstract
The growing integration of IT into the higher educational system increases the need for universities to govern IT resources more effectively. Previous research on the ITG of Malaysian higher education institutions has revealed that the overall awareness of ITG has been low. This study strives to investigate the impact of top management in the formation of culture within ITG, as top management remains the most powerful party in dictating the direction of IT in universities. Two technical universities with different ITG structures are chosen as case study subjects. Five respondents with at least ten years of IT experience are chosen, each from two technical universities as the primary targets for qualitative interviews. Thematic analysis is used as the primary method to analyze both manifest and latent content for this study. Findings have revealed that the IT prioritization of top management heavily impacts the implementation of ITG in the universities. Low IT prioritization has negatively impacted the implementation of ITG. Meanwhile, a university with a high prioritization of IT can foster an environment that can promote the growth of a positive IT culture within the university. The findings can direct the attention of the university to redefining the roles and responsibilities of top management in terms of ITG to create a sustainable culture in ITG implementations.
Keywords
Governance, Higher education, Information technology, Organizational culture, Top management.
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